Delivery & Shopping

We can arrange to have your order shopped for you—there may be an additional fee. Once the order is shopped and paid for, they can be picked up from the store. If you cannot arrange pickup of your groceries, we can arrange to have them delivered to your residence for an additional fee, if your location is nearby. There may be a wait for deliveries. Deliveries aren’t available every day.

If placing an order

Please send orders via email to orders@claytons.ca, and include the following in the email:

• your name
• your phone number
• specify if the order is for pick-up or for delivery
• your full address if the order is to be a delivery
• if substitutions of items is acceptable in case we are out of stock of your preferred item—e.g. one brand of cheddar cheese vs a different, comparable brand/size of cheddar cheese
• if possible, listing Produce, Dairy, Bakery, Meat, Deli and Grocery items by department is very helpful for those shopping the orders 😊

Please be as specific about the items as you feel necessary. We will use the phone number you provided to call you to work out payment via credit card. Because of the increased number of orders, it would be helpful for us to keep track of orders if your order is on a single email 🙂